Security That Runs in the Background: How Alexander Bürkle uses revel8 to keep awareness high every day

‍Why Alexander Bürkle GmbH & Co.KG chose revel8

The biggest challenge for Alexander Bürkle was setting up an effective awareness solution without adding more strain on the internal IT team. The company needed a platform that worked in a largely automated way while still making a lasting contribution to raising employee awareness. The live demonstration was ultimately what won the team over, as revel8 offered innovative and realistic attack scenarios that they had not seen in this form from other providers. The SMS and voice phishing simulations with AI-generated voices stood out in particular, showing how professional modern attacks can be and how important the right awareness training really is.

Details on partnership

The company has worked with revel8 for more than a year, rolling out the platform for nearly 900 employees. Getting started turned out to be straightforward and easy to plan, and the regular meetings with the revel8 team continue to help the company refine its awareness campaigns and come up with new ideas for engaging its workforce. Currently the company relies mainly on revel8's phishing simulations, which they find practical and closely aligned with real-world threats. The dashboard stands out as the most valuable feature for the company, since it shows at a glance how security awareness is developing across the organisation. The clear breakdowns of reporting and click rates make it easy for the team to track and measure the impact of their awareness work.

Initial success

Beyond a measurably higher level of awareness across the organisation, the company benefited most from a security culture that has been strengthened for the long term.

• Across nearly 11,000 simulations over the past year, the reporting rate climbed to 47%, meaning almost half of all employees now actively flag suspicious messages.
• The interaction rate dropped to just 4%, and the training completion rate reached 41%, reflecting how deeply the training has taken hold.
• The high-quality phishing simulations were received very positively by employees and helped keep everyone continuously alert to current threats.
• Their staff also expressed clear appreciation for the work done by revel8.

Looking forward

Going forward, Alexander Bürkle plans to expand its use of revel8 by adding Microsoft Teams as a new attack vector. With the platform already rolled out across the entire organisation, the focus now shifts to deepening the training and ensuring employees stay prepared as threats continue to evolve.

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